Terms and Conditions

Last Updated: 19 October 2025

Welcome to PureCrop.shop
By accessing or using our website https://www.purecrop.shop, you agree to be bound by the following Terms and Conditions (“Terms”).
If you do not agree, please do not use our website or services.

PureCrop.shop is an online platform that connects farmers and consumers, enabling the sale and purchase of agricultural products such as rice, wheat, barley, corn, and other crops.
These Terms govern all use of our website, including browsing, ordering, payment, delivery, and related services.

By using this website, you confirm that:

• You are at least 18 years old and capable of entering into a legally binding agreement.
   
• You are using the site in compliance with applicable laws and regulations.
   

If you are under 18, you may use the site only under the supervision of a parent or legal guardian.

• All products listed on PureCrop.shop are sourced directly from verified farmers.
   
• Product descriptions, images, and prices are accurate to the best of our knowledge. However, minor variations may occur due to natural product differences or regional availability.
   
• Prices are subject to change without prior notice.
   
• All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of taxes as specified on the product page.
   

• By placing an order, you agree to purchase selected items for the listed price.
   
• Orders are subject to acceptance and product availability.
   
• We reserve the right to cancel or refuse any order due to pricing errors, stock issues, or suspicious activity.
   
• Payments must be made through our secure payment gateways. We do not store your credit/debit card information.
   

Once payment is successful, you will receive an order confirmation via email or SMS.

• We deliver across India through trusted logistics partners.
   
• Delivery timelines depend on location and product availability. Estimated delivery times will be displayed during checkout.
   
• In case of delays due to unforeseen circumstances (e.g., weather, transportation, strikes), we will notify you promptly.
   
• Risk of loss and ownership of the product pass to you upon delivery.
   

We strive to ensure complete customer satisfaction.

• Returns are accepted only for damaged, defective, or incorrect products, reported within 48 hours of delivery.
   
• To initiate a return, contact us at [Insert support email] with order details and images of the product.
   
• Refunds, if approved, will be processed within 7–10 business days to the original payment method.
   
• Perishable or opened food items are not eligible for return.
   

For more details, refer to our Return & Refund Policy (available separately on the website).

You agree to:

• Provide accurate, complete, and current information during registration or checkout.
   
• Not misuse the website by uploading harmful code, spam, or misleading information.
   
• Not engage in fraudulent transactions or resale of products without permission.
   
• Use the products purchased only for lawful and personal use.
   

All content on this website—including text, images, logos, product descriptions, and design—is the intellectual property of PureCrop.shop and is protected by Indian copyright laws.
You may not copy, reproduce, distribute, or modify any material without prior written consent.

• PureCrop.shop and its affiliates are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or products.
   
• We are not responsible for delays or non-performance caused by events beyond our reasonable control (force majeure).
   
• Product quality is dependent on natural factors; minor variations are not considered defects.
   

You agree to indemnify and hold PureCrop.shop, its employees, and partners harmless from any claims, damages, or expenses arising out of your misuse of the website or violation of these Terms.

Your personal information is handled according to our Privacy Policy. By using this website, you consent to our data collection and usage practices as described there.

These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website will be subject to the exclusive jurisdiction of the courts of [insert your city/state, e.g., Lucknow, Uttar Pradesh].

We may modify these Terms at any time. The latest version will be posted on this page with an updated “Last Updated” date. Continued use of the website after changes means you accept the revised Terms.